Who we are
Our website address is: https://zansitechsolutions.co.za. We offer a wide range of tailored IT and digital services, including Microsoft Open License, Zansi Cloud Storage, Website Creation & Development, Physical/Cyber security, and more.
Information We Collect
When visitors use the quote request forms on our site, we collect the data entered (name, email, phone number, and requested services). Additionally, we collect the visitor’s IP address and browser user agent string to help with spam detection and to improve user experience. Do note that data can possibly be retained for a maximum of 5 years, unless required longer for legal purposes.
POPIA Compliance
A. Data Breach Notification
In the event of a data breach, we will notify affected users as soon as reasonably possible, providing details on the nature of the breach, the data compromised, and the steps being taken to mitigate any potential damage. This notification will be sent via email or another available communication method. In case of a breach, you have the right to request details on how your data was affected, to ask for the deletion of compromised data, and to take further action under South African law.
B. Purpose of Data Collection
We collect and process personal data primarily for the purpose of responding to quote requests and facilitating the provision of requested services. Your data will not be used for any other purpose without your explicit consent.
C. Retention of Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once this period has expired, your data will be securely deleted or anonymized.
Cookies
Our site uses cookies to enhance your experience. For example, if you fill out a quote request form, cookies may store your contact details for future visits, so you do not have to re-enter your information. These cookies last for one year.
We also use cookies to track visitor interaction with our website to help us improve our services. No personal data is included in these cookies. You can disable cookies in your browser settings, although this may affect certain functionalities of the website.”
Embedded Content from Other Websites
Articles or information on this site may include embedded content such as videos or images from external websites. Embedded content behaves exactly as if you visited the external site, meaning these third-party websites may collect data about you, use cookies, and monitor your interactions with their content.
Data Retention
If you submit a request for a quote, we will retain the data you provide for internal purposes only, such as contacting you about your inquiry and improving our services. We do not keep this data for marketing purposes unless explicit consent is provided.
We will only retain your contact details for marketing purposes with your explicit consent, which can be provided via checkboxes when submitting inquiries or through other communication channels.
Your Rights
You can request an export of the personal data we hold about you at any time or ask for us to erase it. This does not include any data we are obliged to retain for administrative, legal, or security purposes.
You also have the right to request the rectification or update of any personal data we hold on you, should you believe it to be inaccurate or outdated.
Where Your Data Is Sent
Visitor inquiries may be checked through an automated spam detection service to ensure a safe and efficient browsing experience.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@zansitechsolutions.co.za
Phone: 075 751 8363