1. Introduction
Welcome to zansi tech Solutions. These Terms and Conditions govern your access to and use of our website, services, and any interactions you may have with us, including quote requests. By accessing or using our website, you agree to be bound by these Terms and Conditions.
2. Services Offered (ZET Solutions)
Zansi tech Solutions provides a range of IT and digital services, including but not limited to:
2.1 ZET Tailored Solutions
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- ZET ACADEMIA (An academic solution for secure modern education environments)
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- ZET WEB & DEV (WordPress Website Design & Development)
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- ZET SECURITY (Designed to offer complete physical & digital protection)
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- ZET BUSINESS (Our all-in-one business solution)
2.2 ZET Indi+ Solutions (A list of our solutions)
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- Microsoft 365 Licensing
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- Office Supplies (Laptops, printers etc)
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- Domain Registration and Hosting Services
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- SEO to boost online presence
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- Secure Cloud Storage (Flexible)
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- Premium WordPress Website Design and Development
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- Graphic Designs crafted with Adobe Design software
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- Social Media Marketing
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- CCTV installations & sales
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- Business & Personal Antivirus
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- Business & Personal VPN Solutions
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- Penetration Testing
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- HR & Payroll Services
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- Business Analytics & Reporting
You may request quotes for individual or Tailored solutions, but actual service delivery is contingent upon agreement and acceptance of a formal contract.
3. Quote Requests and Inquiries
When you submit a quote request through our website, you agree to provide accurate and complete information. The quote provided is not a binding contract and may be subject to adjustments based on additional specifications or scope of services. Zansi Tech Solutions reserves the right to accept or reject any request at its discretion.
4. Payment Terms
4.1 All services provided by Zansi Tech Solutions (hereinafter referred to as “The Company”) must be paid in full, in accordance with the pricing and payment terms detailed in each client’s specific service agreement.
4.2 Services may be categorized as follows:
One-Time Services: Clients are required to make a single, upfront payment before work begins. Once the service has commenced, this payment becomes non-refundable.
Monthly Services: For clients engaging in ongoing, month-to-month services, billing will occur in advance of each month. Payments for these services are due on or before the agreed-upon billing date.
4.3 Should a client fail to make timely payments for monthly services, the Company reserves the right to suspend or terminate the services until all overdue amounts are fully paid. The client is responsible for any delays or interruptions in service caused by such non-payment.
5. Timeline and Delays
5.1 The Company will make every reasonable effort to deliver services within the agreed timeline. The client acknowledges, however, that delays may occur due to factors beyond the Company’s control, including but not limited to interruptions from third-party software providers, delays with domain registrars, or other unforeseen circumstances.
5.2 In cases of delay, the Company will communicate promptly with the client to keep them informed. Delays stemming from third-party providers or registrars are not grounds for penalties, refunds, or termination of the contract.
5.3 The domain registration process is immediate; however, local domains may take 5–10 business days and international domains 8–10 weeks to become available due to registrar processing times and document requirements, with all domains registered for a minimum of one year.
6. Client Obligations
6.1 The client is expected to promptly provide all information, documents, and access credentials necessary for the completion of the project as requested by the Company.
6.2 The client agrees to make all payments in accordance with the agreed-upon payment schedule.
6.3 The Company is not responsible for delays resulting from the client’s failure to fulfill these obligations, and any inconvenience or loss incurred as a result of such delays will be solely the client’s responsibility.
7. Cancellations and Refunds
7.1 If the client decides to cancel a service after work has commenced, any payments made to date, including deposits, are non-refundable.
7.2 In situations where the client fails to submit the required documents or make due payments, the Company reserves the right to suspend services without issuing a refund for incomplete work.
8. Liability and Limitations
8.1 The Company is not liable for any damages, financial losses, or claims arising from delays caused by circumstances beyond its control.
8.2 The Company shall not be held responsible for any project interruptions or delays resulting from the client’s failure to adhere to the agreed terms and conditions.
9. Amendments
9.1 The Company reserves the right to amend these Terms of Payment as necessary. Clients will receive written notification of any amendments.
10. Governing Law
10.1 These Terms of Payment shall be governed by the laws of [Jurisdiction, e.g., South Africa], and any disputes will be resolved within the jurisdiction of [relevant court].
11. Acceptance
11.1 By proceeding with the order and making the initial payment, the client acknowledges and agrees to these Terms of Payment in their entirety.
12. Intellectual Property
All content, graphics, logos, and intellectual property displayed on the website belong to Zansi Tech Solutions unless otherwise stated. You may not reproduce, distribute, or use any material without prior written consent.
13. Third-Party Links and Embedded Content
Our website may contain links to third-party websites or include embedded content (such as videos or images). We are not responsible for the privacy practices or content of these external sites. You acknowledge that interacting with such third-party services is at your own risk and Zansi Tech Solutions disclaims any liability arising from these interactions.
14. Limitation of Liability (Website)
Zansi Tech Solutions strives to provide accurate and timely information on its website and during the quote process. However, we do not warrant that the website will be error-free or uninterrupted. We shall not be held liable for any direct, indirect, or consequential damages arising from the use of this website or the services provided, except where liability is legally mandated.
15. Warranty Disclaimer
Zansi Tech Solutions makes no warranties regarding the accuracy, reliability, or completeness of any information on our website. All services are provided on an “as-is” basis, without any warranty, unless explicitly stated in the service contract.
16. Governing Law
These Terms and Conditions are governed by the laws of South Africa. By using this website and our services, you consent to the exclusive jurisdiction of the courts of South Africa in resolving any disputes.
17. Modifications to Terms and Conditions
Zansi Tech Solutions reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the site constitutes your acceptance of the revised terms.
18. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Zansi Tech Solutions
Email: info@zansitechsolutions.co.za
Phone: 073 751 8363